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Frequently Asked Questions

What is special about this survey approach? generates personalized and open-ended follow-up questions that allow you to gain greater insight into what someone has just told you. Our follow-up questions are uniquely based on the responses that your user has provided, enabling you to get relevant and detailed answers. This way, you can avoid getting short or incomplete answers.

How does it work?

Create a survey and send the survey link to your respondents. When someone provides an answer that is short and lacking detail, AmpUp will generate a personalized follow-up question that encourages your user to elaborate. You can choose up to 4 follow-up questions (e.g., 1, 2, or 3 follow-up questions). When a respondent provides a long response, the survey will conclude.

Can I create my own surveys?

Yes! You can sign up for free. If you have a specific use case you’d like to test, you can also send us an email at hello [at] phaseai [dot] com — we are looking forward to hearing from you!

Is there an interface for reviewing survey results?

Absolutely! You can review all your surveys, follow-up questions, and responses, as well as search through them, in your account. Sign up for free and launch a survey to learn more!

How do I analyze the responses if follow-up questions can differ based on the user?

When you download your survey results, we remove the follow-up questions so that the data can be analyzed in a standardized way. You can do this using the “Download XLSX” button in the survey interface.

How do you generate follow-up questions?

We use a combination of Natural Language Processing (NLP) technologies. Natural language generation is completed by GPT-3, a large language model developed by OpenAI. We use a number of other models to help generate follow-up questions and ensure that there is a reasonable flow to follow-up questions.

🚨 I am at the max # of responses. How do I get more?

Everyone gets 25 survey responses for free. After that, please contact us to get more responses or to sign up for a paid plan.

Who are you? is built and maintained Phase AI, a data science company focusing on making Natural Language Processing (NLP) and Machine Learning (ML) accessible and easier to productize so everyday folks can engage with AI in meaningful ways. Feel free to reach out to us at hello [at] phaseai [dot] com! You can also read about us here.

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